Legal

Privacy Policy

Effective Date: August 24, 2026.

Carolinas Lane Venue (“Carolinas Lane,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an inquiry, schedule a tour, book an event, communicate with us, or otherwise interact with our services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide to Us

We may collect personal information that you voluntarily provide when you contact us, submit an inquiry, schedule a venue tour, request information, book an event, sign an agreement, make a payment, or otherwise communicate with us.

This information may include:

If payments are processed through a third-party payment provider, your payment information may be collected and processed directly by that provider. Carolinas Lane Venue may not directly receive or store your complete payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

We may use cookies, analytics technologies, and similar tools to understand how visitors use our website and to improve its performance and user experience.

2. How We Use Your Information

We may use information we collect to:

You may unsubscribe from promotional emails by using the unsubscribe option included in those communications, when applicable.

3. Cookies & Analytics

Our website may use cookies and similar technologies to operate properly, remember preferences, understand website traffic, and improve the visitor experience.

We may also use third-party analytics or website service providers that collect information about how visitors interact with our website.

You can control or disable certain cookies through your browser settings. Disabling cookies may affect the functionality of some portions of the website.

4. How We Share Your Information

Carolinas Lane Venue does not sell your personal information.

We may share information when reasonably necessary with trusted third-party service providers that help us operate our business and provide our services.

These providers may include companies that assist with:

  • Website hosting and operation
  • Inquiry and contact forms
  • Tour scheduling
  • Event management
  • Contracts and electronic signatures
  • Payment processing
  • Email communications
  • Website analytics
  • Marketing
  • Business administration

These service providers may have access to information as necessary to perform services on our behalf and are subject to their respective privacy and security obligations.

We may also disclose information when reasonably necessary to:

  • Comply with applicable laws or regulations
  • Respond to a court order, legal process, or lawful government request
  • Protect our legal rights or property
  • Investigate suspected fraud or security concerns
  • Protect the safety and security of Carolinas Lane Venue, our clients, guests, or others

Information may also be transferred as part of a merger, sale, restructuring, financing, acquisition, or other transfer involving all or part of our business or assets.

5. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee the absolute security of information transmitted to or stored by us.

6. Data Retention

We may retain personal information for as long as reasonably necessary to provide our services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the type of information and the reason it was collected.

7. Your Privacy Choices

Depending on where you live and applicable law, you may have certain rights or choices concerning your personal information.

These may include the ability to request:

  • Access to personal information we maintain about you
  • Correction of inaccurate personal information
  • Deletion of certain personal information
  • Information about how your personal information is used or disclosed

Certain information may need to be retained when required or permitted by law, for legitimate business recordkeeping purposes, or in connection with an existing or completed event contract.

To make a privacy-related request, please contact us using the information provided at the end of this policy.

8. Third-Party Websites & Services

Our website may contain links to third-party websites or services, including vendors, payment providers, social media platforms, event-related resources, or other external websites.

Once you leave our website or interact with a third-party service, that third party's privacy policy and practices apply.

Carolinas Lane Venue is not responsible for the privacy practices, security, availability, or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our website and venue booking services are not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13 through our website.

If we learn that we have collected personal information from a child under 13 in a manner inconsistent with applicable law, we will take reasonable steps to delete it.

10. Email & Marketing Communications

If you choose to receive promotional communications from Carolinas Lane Venue, we may use your contact information to send information about venue updates, open houses, events, promotions, availability, or related services.

You may unsubscribe from promotional emails at any time by following the unsubscribe instructions contained in the communication or by contacting us.

Even if you opt out of promotional communications, we may still send non-promotional communications related to your inquiry, scheduled tour, booking, payment, contract, or event.

11. Photography & Event Media

As outlined in our venue agreement, photographs and videos captured during events held at Carolinas Lane Venue may be used for legitimate business and promotional purposes, including our website, social media, advertising, and other marketing materials.

Any use of event photography or videography will be handled in accordance with the terms and permissions provided in the applicable venue agreement.

This Privacy Policy does not expand or replace the photography and media terms contained in your signed venue agreement.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, website, services, technology, or legal requirements.

When changes are made, we will revise the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us:

Carolinas Lane Venue 6815 Shiloh Unity Road, Lancaster, SC 29720 Email: carolinaslanevenue@gmail.com Website: carolinaslanevenue.com

© 2026 Carolinas Lane Venue. All Rights Reserved.